IT Supporter
Monjasa
The Role
As our new IT-Supporter, you will be part of a global help desk team that handles a number of IT related assignments in the Group. Your primary focus will be to support our users in Dubai, however, eventually you will also assist employees in our branch offices and become part of the IT hotline.
As the remaining IT department is located in Fredericia, Denmark, it is important that you are proactive with a hands-on approach and capable of working with management on a long distance level.
As the remaining IT department is located in Fredericia, Denmark, it is important that you are proactive with a hands-on approach and capable of working with management on a long distance level.
Requirements
Handle different Helpdesk tasks incl. handouts of IT items to users
Communication with external vendors and internal service providers
Provide long distance support to branch offices
IT hotline (also outside office hours)
Assist in project based IT implementations
Minimum 2-5 years of experience with IT support
Certified in Windows and Cisco
Consultancy background an advantage
Experience working with Windows, Standard Microsoft Infrastructure and Citrix
Solid understanding of network
Experience with network, preferably Cisco
Fluent in written/oral English
Structured
Proactive and hands-on approach
Solution-oriented
Service-minded and flexible
Outgoing and enjoy helping other people
Communication with external vendors and internal service providers
Provide long distance support to branch offices
IT hotline (also outside office hours)
Assist in project based IT implementations
Minimum 2-5 years of experience with IT support
Certified in Windows and Cisco
Consultancy background an advantage
Experience working with Windows, Standard Microsoft Infrastructure and Citrix
Solid understanding of network
Experience with network, preferably Cisco
Fluent in written/oral English
Structured
Proactive and hands-on approach
Solution-oriented
Service-minded and flexible
Outgoing and enjoy helping other people
About the Company
Monjasa supplies oil products worldwide in accordance with ISO 8217. Monjasa has a policy of using best product sources, considering price, quality, environment and general performance.
Our young, dynamic and highly qualified trader team together with our professional operational staff provide you with the best service in the industry.
Our employees around the world know the importance of building scalable and sustainable partnerships. The likelihood of success in a partnership depends on effective and transparent communication. Monjasa aims to keep our customers and vendors satisfied and duly informed about our mutual transactions - before, during and after the operations.
